Skip to content
+1-888-319-3663

HELP ARTICLE

Cannot generate SSPI context


I’m running a SmartConnect integration and it is failing with the error – Cannot generate SSPI context. What does this error mean and how can I fix it?


There are two reasons that you can get this error.

If the integration has never worked due to this error, possibly you are running into a Kerberos/Service Principle Name (SPN) issue.

eOne wouldn’t be able to assist you with this type of issue but there are numerous articles that discuss this error.

One that looks informative is:

https://cmatskas.com/fixing-error-cannot-generate-sspi-context-after-changing-sql-service-account/#disqus_thread

If your SmartConnect integration has been working correctly but just started giving this error then it likely is a User/Active Directory issue.

The most common one we see in relation to SmartConnect is that an application is trying to create a connection to SQL Server but the account that it is running under has an issue with the Active Directory user account. Typically what has happened is that the user on the connection has an expired password or that the account in Active Directory has been locked.

In SmartConnect, the user this error typically is seen for is the configured user on the eConnect for Microsoft Dynamics GP 20xx Integration Service.

To resolve:

  1. Find the user configured on the machine running the SmartConnect integration as that is also the same machine running eConnect.

  2. On the Active Directory machine in the Active Directory Users and Computers. Verify:

    Account is not locked
    Account is not disabled
    Account password is not expired
    Account is not expired

RECENT POSTS


Use the REST Connector to parse nested Value Arrays
SmartConnect email task fails with error: An invalid character was found in the email header
Does SmartConnect import into Avalara Avatax software
Could not initialize a collection when launching SmartConnect
ERROR [HY000] [Microsoft][ODBC Excel Driver]General error Unable to open registry key when you open a SmartConnect map.

POPULAR POSTS


SSL Security error using OLEDB Connection
This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms
Removed Part: /xl/vbaProject.bin part. (Visual Basic for Applications (VBA))
The server process could not be started because the configured identity is incorrect.
Using WINSCP and a task to upload or download files from an SFTP site

CATEGORIES

TAGS

Business Central CRM D365 Business Central Dynamics 365 dynamics crm Dynamics GP Dynamics NAV Econnect Employee Spotlight eone eOne News error Error Message Events Excel Excel Report Builder Extender Flexicoder GP integration Map Meet the Team Microsoft dynamics crm Microsoft Dynamics GP Navigation List Builder Office Relationships partners Popdock release Reporting SalesForce SalesForce.com SmartConnect SmartConnect.com SmartConnect Bootcamp SmartConnect Maps SmartConnect Office Hours SmartList SmartList Builder SmartPost SmartView SQL Tech Tuesday Templates training

Integrate & Automate without Any Code.

SmartList Data has Never Been Faster.

The Easiest Way to Report on GP Data.