Skip to content


Analyzing and troubleshooting why a map will not run scheduled.

Tips for troubleshooting a map that will run when manually started, but fails when you schedule it. 

If the map will run manually but not scheduled it is typically because the scheduling user does not have access to some resource used by the map. Either directories or pathnames or files that are not available to the user that is running the schedule. The best/easiest way to troubleshoot it is to go to the machine where the scheduler resides.

1. Go to Start – Run and type in Services.msc

2. In the services window, find the ‘eOne SmartConnect Service’

3. Right click on it and go to Properties. Then go to the Log On tab, write down the User ID that is used there.

4. Log off the machine that is running the schedule, and log back on as the user you wrote down in step 3.

5. Open the map and preview the data source. If you cannot preview the data source, it means the user does not have access to the drive/directory/table the source data is coming from.

6. If the data source previews, run the map and see if you get an error. Most likely you will get some sort of error while manually running the map. Continue fixing issues as you find them until you can manually run the map as the user set to run the scheduling service.

7. Now log off the machine and setup the schedule to run again. If the map ran manually when you are logged into Windows as the scheduler user, it will most likely run via the scheduler at that point as well.


Tracking UserID or Name when running the integration
The reply URL specified in the request does not match the reply URL configured for the application
Use the REST Connector to parse nested Value Arrays
SmartConnect email task fails with error: An invalid character was found in the email header
Does SmartConnect import into Avalara Avatax software


SSL Security error using OLEDB Connection
This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms
Removed Part: /xl/vbaProject.bin part. (Visual Basic for Applications (VBA))
The server process could not be started because the configured identity is incorrect.
Using WINSCP and a task to upload or download files from an SFTP site



Business Central CRM D365 Business Central Dynamics 365 dynamics crm Dynamics GP Dynamics NAV Econnect Employee Spotlight eone eOne News error Error Message Events Excel Excel Report Builder Extender Flexicoder GP integration Map Meet the Team Microsoft dynamics crm Microsoft Dynamics GP Navigation List Builder Office Relationships partners Popdock release Reporting SalesForce SmartConnect SmartConnect Bootcamp SmartConnect Maps SmartConnect Office Hours SmartList SmartList Builder SmartPost SmartView SQL Tech Tuesday Templates training

Integrate & Automate without Any Code.

SmartList Data has Never Been Faster.

The Easiest Way to Report on GP Data.