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I have compared to other uses and nothing is different.
She has access to the map: WETUMPKA_JOURNAL_ENTRY
She has access to the Connectors: GP Connector
She has permissions: Create or Change Mappings / Multi Tenant Access / Run Maps / Scheduling / View Logs
What else can I check?
What does “she can’t run the maps” mean exactly?
For example, if I don’t have SmartConnect installed, I can’t “run maps” either so both our statements would be correct and accurate.
Now I’m sure they DO have SC installed, but without knowing what “can’t run the maps” means exactly (ie what error? what is happening other than “can’t run maps”) I can’t offer any advice as Lorren offered the “take a shot at a guess” already which you said didn’t work.
Sigh. I don’t know why I don’t re-read the subject line as you mention an error there.
I’d double check that you noted that “they have create or change mappings” as if you get this error when you open the map that would be the permission to look at.
You can double check this by just having her do a ‘run map’ vs trying to open the map.
she cannot run maps or open maps, I have security setup correctly. Is there anytime you can look at this? It is month end and she can’t import her JE’s.
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