Skip to content
+1-888-319-3663

COMMUNITY FORUM

windows disappear after installing 2013 extender

Fouad asked 9 years ago
Dear Sir,

windows disappear after installing 2013 extender event when i go to upgrade process is not showing anything?
Answers
Best Answer
Nicole answered 9 years ago
When doing the update for Extender 2013, in the Upgrade window (Microsoft Dynamics GP – Tools – Extender – Maintenance – Upgrade Extender), you may not see anything listed in the middle section. This is fine. It is only going to list the resources there that require a new ID. It won’t list the ones that are going to stay with the same ID. If you haven’t run the upgrade process yet, whether you see anything listed or not, I would run it and then you should have your windows back in Extender in the Solution that was listed in the Upgrade window.

If you would like to submit an answer or comment, please sign in to the eOne portal.