Unable to See Destination Company
johnellis asked 7 years ago
Hello:
I’m in SmartConnect 20.12.2.40 for GP 2010. When I look at a map and its Destination section, I do not see an indicator as to which company the destination is set for.
What am I missing, on this? Why can I not see the company?
John
Answers
Best Answer
lorren answered 7 years ago
johnellis replied 7 years ago
Nicole Albertson Staff replied 6 years ago
lorren answered 7 years ago
John,
Follow this KB Article. It's the screen text size that causes this issue.
http://support.eonesolutions.com/Support/Knowledge-Base/Knowledge-Base-Article.aspx?articleid=92
Lorren
Follow this KB Article. It's the screen text size that causes this issue.
http://support.eonesolutions.com/Support/Knowledge-Base/Knowledge-Base-Article.aspx?articleid=92
Lorren
johnellis replied 7 years ago Thanks, Lorren!
John
Nicole Albertson Staff replied 6 years ago The link included by Lorren is incorrect, here is the correct link.
http://www.eonesolutions.com/help-article/kba-01111-g2p6v7/
Update:
If I go to another box in the same environment, I can see the “Companies” button in the Destination section.
Why is that?
John