SOP transactions uploaded and posted twice – need to create a map to void these transactions
There is a node in SmartConnect which is called void sales document. It requires the Sales Document Type and Sales document number to process. You would want to create a map that uses your data source mapped to that node.
Thank you Lorren – we have an excel spreadsheet with the documents to void. Can we void payments and credit/debit memos as well with this?
The file I have has sales document number and type. Will this work if the document is a payment? Will the invoice become open with this map? Should this be done in a multi step process? (void payments to open the invoices, then void the invoices?)
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