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COMMUNITY FORUM

SmartConnect upgrade

sirhansen asked 7 years ago
We are upgrading a client from GP2010 to GP2013 r2. They are currently running SC 20.12.0.14. We built them a new server at version 20.14.0.22. What is the best and recommended way to do this? Export all the maps and import them into the new SC database? I tried restoring the original SC database to the new SQL server and had issues, hence the questions. 

Thanks in advance,

Mark replied 7 years ago

We have a document on the steps needed to update this process for you. We recommend restore the SmartConnect database onto the new server, then follow the steps in the document. The steps are too long to include in the forum. Please contact us at support@eonesolutions.,com with your email address and we can send this document  out.


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