Skip to content
+1-888-319-3663

COMMUNITY FORUM

Smartconnect CRM online 2016

Ian asked 7 years ago
error install smartconnect
image
Answers
Patrick Roth Staff answered 7 years ago
Ian,
When you are doing the install, the install needs to connect to SQL in order to potentially create the SmartConnect database and create the SmartConnect user.
You had to enter in credentials for this – you chose “dba” apparently.
And that you get the error:
Login failed for user ‘dba’
Would seem to imply the user exists but the password is wrong.  Although I suppose it doesn’t have access to the SmartConnect database.
I would consider using “sa” credentials for the install.
Patrick
eone

If you would like to submit an answer or comment, please sign in to the eOne portal.