Skip to content
+1-888-319-3663

COMMUNITY FORUM

SmartConnect connectors not appearing

Valeria asked 4 years ago
Hello everyone, good afternoon,
 
I’m writing to ask about SmartConnect GP Connectors. I’m trying to connect from CRM but when I choose ‘Connectors’ options, the next fields to complete appear in blank.
Does anyone know if I have to install connectos in GP aswell? 
Thank you in advanced. 
Regards,
Answers
Ethan Sorenson Staff answered 4 years ago
Valeria,
In order to connect to GP you will need to install eConnect and setup the GP Connector.
In SmartConnect > Setup >Setup > Microsoft Dynamics GP Connector set it up to point to your GP instance. Then run system maintenance on the Setup tab.
 
Valeria replied 4 years ago

Hello, good morning! Thank you for your answer. Once I ran the process you mentioned, I was able to see the MS Dynamics products in the setup window.
Based on that, I have a new question: I’m working with Argentinian localization (as an addon to GP). Does eConnect integrate with addons? Thank you! Regards.

Patrick Roth Staff replied 4 years ago

Valeria,

That’s a good question to ask Microsoft as the eConnect procs are theirs. However in my experience I can almost certainly say “no”. For the most part, eConnect only works with “Core” GP with a few exceptions such as Project Accounting in POP and AA in many (but not all) GP nodes.


If you would like to submit an answer or comment, please sign in to the eOne portal.