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COMMUNITY FORUM

SmartConnect 21 Problems – SYSTEM DOWN

Joe Powers asked 5 months ago
Good Morning
 
Tried upgrading a fully functional SC 20.18.1.49 to SC 21, 21.1.0.279. Created & activated the instance
Ran through the Upgrade and user migration and upon opening the UI I did not get prompted to do a Maintenance & the error “Object not set to an instance of an object” and there are no Maps showing, there are DataSources but no maps.
 
Additionally it appears that a SmartConnect website was not created.
 
 We are now SYSTEM DOWN on our GP ß-> CRM integrations.
 

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