SmartConnect 21 Problems – SYSTEM DOWN
Joe Powers asked 1 year ago
Good Morning
Tried upgrading a fully functional SC 20.18.1.49 to SC 21, 21.1.0.279. Created & activated the instance
Ran through the Upgrade and user migration and upon opening the UI I did not get prompted to do a Maintenance & the error “Object not set to an instance of an object” and there are no Maps showing, there are DataSources but no maps.
Additionally it appears that a SmartConnect website was not created.
We are now SYSTEM DOWN on our GP ß-> CRM integrations.
Tried upgrading a fully functional SC 20.18.1.49 to SC 21, 21.1.0.279. Created & activated the instance
Ran through the Upgrade and user migration and upon opening the UI I did not get prompted to do a Maintenance & the error “Object not set to an instance of an object” and there are no Maps showing, there are DataSources but no maps.
Additionally it appears that a SmartConnect website was not created.
We are now SYSTEM DOWN on our GP ß-> CRM integrations.