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Smart Connect to XML File fails

Brad T asked 8 years ago
I am trying to produce an XML file from smartconnect.  I have a copy of XML file so I was able to ‘EDIT’ the XML file format   I mapped the fields from my SQL table and I am able to preview, but when i run i get error:
“Could not write to export file : Error there is no root element for this document”.  Any ideas how to get around this error? 
Patrick Roth Staff answered 8 years ago
Can’t say that I’ve seen this error before to offer a suggestion..  We’d have to have you open a case with support and we can get your table & data, map, and the xml that you started with and we can take a look.
Ed Nielsen replied 7 years ago

I would love to know the answer to this as I am getting the same error message

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