Smart connect service will not remain running
We are experiencing the exact same issue. You described it to a T. For us the running time frame is not consistent. The service in Service Manager shows as running and the process is in the Task Scheduler but no jobs process. Stopping the service like you mentioned states the service did not respond within the allotted time so you must go into the Task Scheduler and kill the process in order to allow you to start the service again. After the service is started, jobs process, things function well for a number of hours like you mentioned and then the cycle repeats. We are running Server 2012R2 with the latest version of SmartConnect.
Same EXACT problem here. Randomly stops running scheduled maps. Cant restart w/o killing process.
We struggled with the memory leaks for a long while and they do seem to be resolved in version 18.104.22.168. Memory usage used to grow to 1GB within a week and now it seems stable just over 100 MB. My weekly task of restarting the windows service is no longer necessary.
We have the exact same issue, appears running but nothing is actually run.
Your issue is not related to the memory leak fixed in 22.214.171.124. The leak would cause the service to crash and it would not be running or appear to be running. I recommend you reach out to firstname.lastname@example.org and provide additional details about your issue.
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