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COMMUNITY FORUM

Shortcut on Home Page doesn't open Smartlist Favorite

Kirk Livermont asked 6 years ago
Hi All,
I added a shortcut to a Smartlist favorite for one of my users but the shortcut doesn’t work correctly. Instead of opening smartlist to the correct favorite it opens Smartlist the same as is you were to click Microsoft Dynamics–Smartlist. After a bit of testing it appears that it is security related. If I add the customers smartlist security object to a task/role assigned to the user the shortcut begins working but now the person has more access than desired. Any ideas what else might allow the shortcut to work without giving this user access to the list of our customers?
 
Thank you,
Kirk
Lorren Zemke Staff replied 6 years ago

Kirk, is this error occurring only for SmartLists created with SmartList Builder or all SmartLists?

Kirk Livermont replied 6 years ago

Hi Lorren,
The Smartlist that I am having trouble with is one created in SLB. I am not sure how many others might be affected as the user that pointed this out was a power user that happened to be training someone with less security rights.

Thank you,
Kirk

Lorren Zemke Staff replied 6 years ago

Kirk, were you able to determine if this was a security issue?

Lorren

Kirk Livermont replied 6 years ago

Hi Lorren,
I am pretty sure that it is a security issue. As a temporary fix I have added a macro to perform the same function as the go to but it would be great to have a better fix.

Kirk


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