COMMUNITY FORUM

Normally, when importing records to Dynamics CRM, you can populate the CreatedBy and CreatedOn fields.  In SmartConnect, the CreatedOn can be overridden using the “Record Created On” value, but no matter how I set the CreatedBy or CreatedBy (Delegate), the records shows up in CRM as the map’s destination user.  I have tried using the Entity Lookup and the Entity Reference, but it never works, and the GUIDs of the users do match.

I also tried using the CRM App Pool account for the import, which with most tools will allow you to import records as the built-in CRM “SYSTEM ADMINISTRATOR” account, but when I tried it in SmartConnect, the Organization list was blank (but no errors).

Any help/guidance on setting CreatedBy correctly would be greatly appreciated!