RM – Error 1341 – Account does not exist for Account Index (DSTINDX)
Allyson asked 7 years ago
Hello!
I am attempting to import Cash Receipts in Receivables Management. However, I am receiving the following error:
Error Number = 1341
Stored Procedure = taRMDistribution
Error Description = Account does not exist for Account Index (DSTINDX)
On the “Add Distribution” Mapping, I just have values in the four required fields:
Document Type = List Option = Cash Receipt
Document Number = GP Rolling Column
Customer ID = Source Column
Distribution Type = Source Column
No other fields are mapped. I would have expected my AR and Cash account to default for the distributions. I can manually enter the transaction without error. The accounts default as anticipated.
Thoughts on what may be wrong? Thank you!
I am attempting to import Cash Receipts in Receivables Management. However, I am receiving the following error:
Error Number = 1341
Stored Procedure = taRMDistribution
Error Description = Account does not exist for Account Index (DSTINDX)
On the “Add Distribution” Mapping, I just have values in the four required fields:
Document Type = List Option = Cash Receipt
Document Number = GP Rolling Column
Customer ID = Source Column
Distribution Type = Source Column
No other fields are mapped. I would have expected my AR and Cash account to default for the distributions. I can manually enter the transaction without error. The accounts default as anticipated.
Thoughts on what may be wrong? Thank you!
Answers
Patrick Roth Staff answered 7 years ago
Allyson,
“. I would have expected my AR and Cash account to default for the distributions”
It would – but you are importing them by mapping to the Add Distribution node and then apparently not setting the account number. if you are going to specifically use this mapping, then you have to provide everything.
if you want eConnect to create the default distributions for you, remove your mappings to this node and it will create the defaults from GP Setup.
“. I would have expected my AR and Cash account to default for the distributions”
It would – but you are importing them by mapping to the Add Distribution node and then apparently not setting the account number. if you are going to specifically use this mapping, then you have to provide everything.
if you want eConnect to create the default distributions for you, remove your mappings to this node and it will create the defaults from GP Setup.
Allyson replied 7 years ago Makes sense. Thanks Patrick!