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COMMUNITY FORUM

Refresh Resource Cache

KurtB asked 7 years ago

Trying to refresh the resource cache in GP but it keeps causing GP to crash. I am running as an administrator, using the SA account. the service account for smartconnect and econnect is a local admin. I re-stared both services. there are no users in GP or SC. the domain account is part of the DYNGROUP for all GP DBs and the Dynamics DB.

KurtB replied 7 years ago

Application: Dynamics.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.AccessViolationException

Stack:

at AppDispatch.ExecuteSanscript(Char*, Char**)

at Microsoft.Dexterity.Bridge.AppDispatchProxy.ExecuteSanscript(System.String, System.String ByRef)

at Microsoft.Dexterity.Bridge.AppController+Sanscript.ExecuteStatement(System.String, System.String)

at Microsoft.Dexterity.Bridge.PushButton.RunValidate()

at eOne.SmartConnect.GpAddin2013.GpInstaller.BuildResourceCache()

at eOne.SmartConnect.GpAddin2013.FormMaintenance.worker1_DoWork(System.Object, System.ComponentModel.DoWorkEventArgs)

at System.ComponentModel.BackgroundWorker.OnDoWork(System.ComponentModel.DoWorkEventArgs)

at System.ComponentModel.BackgroundWorker.WorkerThreadStart(System.Object)

at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr, System.Object[], System.Object, System.Object[] ByRef)

at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(System.Runtime.Remoting.Messaging.IMessage, System.Runtime.Remoting.Messaging.IMessageSink)

at System.Runtime.Remoting.Proxies.AgileAsyncWorkerItem.ThreadPoolCallBack(System.Object)

at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)

at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

at System.Threading.ThreadPoolWorkQueue.Dispatch()

at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Justin replied 7 years ago

I am having the same issue…..anyone have a solution option?

Kurtb replied 7 years ago

I had to “turn off” SmartList Builder. I removed it from the .set file and removed the two addins. Then ran the refresh resource cache. Oncec it completed I moved the files back and fixed the .set file

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