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Realtime CRM work orders to GP orders

Tony Iacono asked 7 years ago
Hi All.
I’m having problems on realtime  CRM work orders to GP orders.

  1. If new customer is created in CRM it don’t go over to GP

  2. Not all the order lines get mapped accross. The following error sometims shows up “Failed to retrieve query data from CRM. Web service exception : Failed to retrieve query data from CRM.” othertimes succeded but nothing happens.


Is it best to Create one Map with 3 lines (Create customer, Create order , Add line item) or 3 seperate maps?
Thanks for any help
Tony

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