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COMMUNITY FORUM

Realtime and InfoPath maps stop working

JosephMarkovich asked 9 years ago
The web service for our SmartConnect server has been randomly timing out and not performing updates.  This is happening for any real time map we have between GP and CRM and InfoPath maps.

If I recycle the SmartConnect application pool, run iisreset, or just reboot the machine it starts working again.

What is causing this and how can I fix it?  My thoughts were to just start over again with a fresh install of Windows.

Thanks.

-joe
Ruaan Jonker replied 9 years ago

Hi Joseph

May I ask what version of SmartConnect you are running?
We made some changes in our latest build around performance and mermory leaks.

Please try the latest version or let me know which version you are on.

Thanks,
Ruaan

JosephMarkovich replied 9 years ago

Hi Ruaan-

We're running 20.12.0.16.

-Joe

Answers
Best Answer
Ruaan Jonker answered 9 years ago
Hi Joe

Yes we fixed this in V2012 SP 1.
If you grab the latest version of SmartConnect this problem whould be fixed.

Regards,
Ruaan

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