Skip to content
+1-888-319-3663

COMMUNITY FORUM

Not able to see maps in Duplicate Map window

dipalbpatel asked 9 years ago
Hello

When I go to Smartconnect–>Duplicate Map–> I dont see any of my smartconnect maps in this window. Till now, It was fine. But suddenly from now, I am not able to see any of my maps in that window.

When i go to smartconnect –> Map. I can see all of my smartconnect maps.

What can be the issue behind this?

Thanks
Answers
Best Answer
molsen answered 9 years ago
Have you changed security recently?  If you do not have security to edit the map then it will not be available in the duplicate window?  Remember security is connected to you AD user.

dipalbpatel replied 9 years ago

Hello

I haven't changed security. And also, I have permission to edit or delete the map. I also tried loggging as SA user, and still there was an issue.

Thanks

Moreen replied 9 years ago

Was a solution ever found for this?  I'm also having the same issue.

dipalbpatel replied 9 years ago

I didnt find the solution yet…Still waiting..

Chris Hanson replied 9 years ago

If this is still an issue for you I would recommend working with support@eonesolutions.com as they should be able to troubleshoot it with you. This is most likely something specific to that install or environment as it isn't something we have run into on other systems before.

H


If you would like to submit an answer or comment, please sign in to the eOne portal.