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MEM Apply Cash Receipt – GL designation

Joyce asked 1 year ago

We have a majority of our cash receipts hit a central bank location (Co 95).  We have an Apply Receivables integration in SmartConnect that will take those deposits and apply to the proper invoice.  In GP, if you apply a payment to a different location (Co 10) then a GL gets created to reduce the Account Receivable where the invoice resides which is Co 10.  This is not happening with the SmartConnect integration.  Any help or suggestions to make this happen.

Matthew replied 4 months ago

This is my first pass through trying to find help with a different issue and saw this one. Have you resolved this? It’s been a year, so chances are you have.


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