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COMMUNITY FORUM

Maps losing GlobalVariables after 20.18.1.11 Upgrade

Andrew asked 3 years ago
We just upgraded our production server to SmartConnect 20.18.1.11.
All of our SalesForce maps lost their GlobalVariables.
All of our GlobalVariables are still in SmartConnect, but when I open a map and click on the GlobalVariable tab, there are no global variables.
Andrew replied 3 years ago

Guess I should have asked if anyone knows how to fix it…maybe some way to get those Global Variables plugged back into the Maps…?

Ethan Sorenson Staff replied 3 years ago

Andrew,

The Global Variable tab on a map will only show the Global Variables used in scripts on that map. Can you check that the Global Variables are still being used in scripts? As long as they are in the scripting windows they should be in the Global Variables tab.


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