Maps failing with user login error for Windows Services
However, when we try and run a map, the map fails with the message: ‘login failed for user smartconnect_srvc’
If I switch the services back to run under my personal id, the maps run fine.
What additional permissions are required to get this to run correctly? The smartconnect_srvc user is set up as an admin within the smartconnect application.
Check what the domain is listed as within the SmartConnect Security window when the user is added in there. On some environments SC will pull in the NetBios name rather than the domain so the account listed within SC doesn’t match the account running the service.
The domain name can be changed directly within that security window if that is the case, and then any subsequent runs should match up correctly and let you schedule the maps.
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