Skip to content
+1-888-319-3663

COMMUNITY FORUM

"Map could not be duplicated"

Sherry WHITTEN asked 5 years ago
I have a map that I want to use as the basis for another map.  My usual procedure is to duplicate the existing map with the new name, then edit the new map.  But one map won’t duplicate.  It just gives me a generic error “map could not be duplicated”.  I exported the existing map, changed the file name, and tried to import it.  But it says “no importable entities were found in the selected file”, and it won’t import.
What am I missing?  Thanks!
Patrick Roth Staff replied 5 years ago

What is the destination type? GP, CRM? If GP, is it bankrec? Which?
what version of smartconnect?

Answers
Ethan Sorenson Staff answered 5 years ago
Sherry resolved the issue by deleting two script tasks on her map that were running SQL commands. This doesn’t happen often, but sometimes these script tasks can break SQL commands SmartConnect runs when exporting and duplicating maps.

If you would like to submit an answer or comment, please sign in to the eOne portal.