Skip to content


Installing SmartConnect Windows Service

Kristen asked 8 years ago
We have been using SmartConnect for some time, but Windows Service was not installed during our initial implementation.  Is it possible to install Windows Service after the fact?  I need to use map scheduling, but that will not work until Windows Service is installed. 
Lorren Zemke answered 8 years ago
If you go to Programs and Features.
Right Click on the eOne SmartConnect application and choose Change
Then select Modify
Then you can select the SmartConnect/Windows Service to install.
This does assume you are on SmartConnect 20.13.1 or higher. The earlier version of SmartConnect would only have the option to uninstall, which would then require a reinstall to select the Windows Service.

If you would like to submit an answer or comment, please sign in to the eOne portal.