Try UAC turned off just in case.
Still cannot launch…
I would try right clicking and "Run as Administrator" to rule out machine security issues.
Tried that and still receive the same error.
What about if another user Logs into this problem machine, can they access smartconnect? I will try and setup another machine and see if we can duplicate your error.
I tried logging on as myself and got the same error. I successfully launch Smartconnect from my computer.
On the machine that is not working this error means the SmartConnect user password was not entered correctly.
On the machine where SmartConnect is not working browse out to the Program Files (x86)eOne SolutionsSmartConnect. Run the eOne.SmartConnect.Config.exe, enter the SQL Server where the SmartConnect database is located and the SmartConnect password.
If you have the correct password, you can then save changes to update this machine's SmartConnect password.
Lorren, sorry for not getting back to you on this. Your previous reply got overlooked in my inbox. The eOne.SmartConnect.Config.exe file is not in the Smartconnect folder.
Brian, What version of Smartconnect is installed?
Brian, I was able to install Smartconnect with an incorrect "smartconnect" password on my machine, and receive the "Could not loginto the SQL Server" message when starting Smartconnect. I then uninstalled and re-installed and used the correct smartconnect password and can log into Smartconnect. You could try and log into SQL Management Studio as the smartconnect user and check the password is correct. Mick
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