Skip to content
+1-888-319-3663

COMMUNITY FORUM

Import Maps error – the following objects in the import files failed to de-serialize

Ryan asked 6 years ago
Hi,
 
I have maps created in our staging environment on SmartConnect server. I have exported the maps and imported into our production SmartConnect server and during the process, I receive an message “the following objects in the import files failed to de-serialize, do you want to continue?” This happens to 24 out of the 25 maps in the export file. SO only 1 map imports. Any suggestions? I tried export 2 times and import 2 times. I am using SC 20.16.1.13 The maps are between 2 CRM 2016 organizations

If you would like to submit an answer or comment, please sign in to the eOne portal.