Skip to content


HTML E-Mails

John Ellis asked 7 years ago
Does SmartConnect support HTML formatted e-mails?
Patrick Roth Staff answered 7 years ago
hmmm. good question.
Looking at the SC code, we are using the C# SmtpClient & Message class to send emails.  Flipping through it (and some research), looks like the answer is “no”.
In the Message class, we specifically have to set the “isHtmlBody = true”
and we don’t.
In the SC UI, we don’t have a checkbox for “HTML Emails” so that is probably why.
So it is going out either as ‘default’ or more likely just plain text.
sounds like  good feature to add to the suggestions list.

If you would like to submit an answer or comment, please sign in to the eOne portal.