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How do I Import 2018 Maps into SC 2021

Gil asked 2 months ago

Currently running SC 20.18.1.49 connecting to GP2016

Exported all active maps 

Fresh install of SC 21.1.0.697 connecting to GP2018

When run Import from Integrations, I don’t see a option to import .sce files only .json and .zip

The product manual had no reference to importing maps nor did searching the help articles.

To my dismay the 255 page manual had only 1 reference to Maps and it was for scheduling 

Thank you in advance for any and all suggestions 

Gil

Michael replied 2 months ago

You might want to go the following route:
1) Install SC 20.18.1.49 on a new server.
2) Import in the integrations.
3) Uninstall SC 20.18.1.49 on the server (just the application)
4) Install SC 21.1.0.697 with the database being SmartConnect21.
5) Upgrade SC at that point.

Michael replied 2 months ago

Just to be safe, you might want to install 20.1.8.1.59 first before you update to 21.

Gil replied 2 months ago

Michael,
Thank you for taking time to respond.
Look like a sound approach, will give it a try.

Gil


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