Skip to content
+1-888-319-3663

COMMUNITY FORUM

GP Real-Time Data Source makes GP Crash

Arthur asked 7 years ago
Hi All,

I have setup a GP realtime datasource on the SOP header and when I save a document GP just crashes and the map doesn't run.

Anyone else had this kind of behaviour?

cheers

lorren replied 7 years ago

Arthur,

Which version of Dynamics GP and SmartConnect are you using?

Are there any errors going into the Dynamics Event Log or the SmartConnect Event Log?

Lorren

Arthur replied 7 years ago

Hi Lorren,

GP2013 SP2 12.00.1570 and Smartconnect 20.14.0.22.

No error logs under Dynamics or Smartconnect but I do get a couple under applications namely this one:

Application: Dynamics.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.Exception Stack: at eOne.SmartConnect.GpAddin2013.RealtimeThread.Process() at System.Threading.ThreadHelper.ThreadStart_Context(System.Object) at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.ThreadHelper.ThreadStart

Cheers

bgermaine replied 7 years ago

Hi Arthur,

I just encountered the same issue. Did you ever resolve your problem?

Thanks!

Brandon

Arthur replied 7 years ago

Sorry Brandon no luck yet.

Answers
Best Answer
lorren answered 7 years ago
Arthur,

Go to our downloads site and grab the latest release of SmartConnect. This issue should be resolved in that version.

http://eonesolutions.com/Products/Downloads

Please be aware this requires a new Account Code for registering SmartConnect which you should be able to get from your partner.

If you would like to submit an answer or comment, please sign in to the eOne portal.