Skip to content
+1-888-319-3663

COMMUNITY FORUM

folder data source with real time trigger not working

Sherry Whitten asked 5 years ago
 I created a map with a folder data source with real time trigger marked.  I am logged on as an admin of the machine I’m using.  My template and source file folders are on the C drive of the local machine (C:\integrationstest\submit and c:\integrationstest\template and C:\integrationstest\submit\success and C:\integrationstest\submit\failure ).  The service is running on this machine.  (I stopped the smartconnect service on the other machine where it runs and restarted it on this machine, for good measure.)   I confirmed that my user has full rights to those folders.  I can run the map manually just fine.  But when I drop a source file into the submit folder, it is not picking it up and running it.
I have met every requirement I can find listed for this work, but it’s not 🙁  Thanks in advance.
Answers
Ethan Sorenson Staff answered 5 years ago
Hello Sherry,
The real time folder data source doesn’t work in the current releases of SmartConnect. We recommend you schedule the map instead, because this functionality works.

If you would like to submit an answer or comment, please sign in to the eOne portal.