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Extender Window Not Showing

Trevor Stumpf asked 3 years ago
I have a user with multiple monitors and for some reason, an extender window she has access to is not showing on her screen. I had her log into a laptop with one screen in the same company and the window then appeared after accessing it through the menu. I feel that it is related to a setting such as this one for Smartlist:
Are there any settings for the extender window position I can check/adjust?

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