Extender menu shows duplicates
Hi We have an issue where the Additional Menu shows the same menu option multiple times. How can we remove the extra items in the list. They all point o the same window. This is happening on GP 2010 SP3.
There is currently a problem report with Extender 2010 and 2013 where the menu options will be duplicated after switching companies in GP. If you are only seeing the duplicates after switching to a different company in GP, this is most likely the issue. If you are seeing it all the time, there may be some data in the Extender setup tables that is "extra" and would need to be removed. To look into the tables, we would need to do so through a support case.
Is the fix for the issue with Extender 2010 and 2013 where the menu options will be duplicated after switching companies in GP scheduled to be released in the next service pack?
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