Skip to content
+1-888-319-3663

COMMUNITY FORUM

Excel AddIn Install

David asked 8 years ago
We have installed SmartConnect 2013 on a WS2012 terminal server, and have also installed the Excel Addin for Excel 2013 (32bit). When we attempt to walk through the addin of the SmartConnect Excel component, we get the following Excel error message: "An error occurred during customization install. To remedy this problem, click Details for more information and contact your system administrator"   The Details go on to say "The expected element "addIn" was not found in the XML."    Can you offer some guidance with this?
Answers
Best Answer
lorren answered 8 years ago
David,

It seems that the Visual Studio Tools for Office is not being loaded per this thread. 

http://stackoverflow.com/questions/2728794/problem-deploying-vsto-office-addin


Here is the link to download the VSTO and run that install separately.  http://msdn.microsoft.com/en-us/library/ms178739.aspx

Lorren

If you would like to submit an answer or comment, please sign in to the eOne portal.