Skip to content
+1-888-319-3663

COMMUNITY FORUM

Error refreshing SmartConnect session factory : could not execute query

Ron asked 6 years ago
Our SmartConnect jobs failed to run this morning, and I am trying to identify the cause.
 
Looking at the event log, I see two error messages,
1. “Error refreshing SmartConnect session factory : could not execute query” 
2.”could not execute query”
Both of these failures occurred at the same event date-time (when our job is supposed to run)
This job runs at 6AM, and we have another job that ran successfully at 5:30AM, I have no reason to believe the job at 5:30 would have still been running at 6AM.
 
Does anyone know what could potentially cause this error?
 
Thanks,
Ron

If you would like to submit an answer or comment, please sign in to the eOne portal.