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Duplicate Items in Menu

wojtysiaks asked 7 years ago
On the Additional drop down for Employee Maintenance in GP, each extender window appears as an option in the drop down four times. Also, when you select one of them, it brings up the window listed below it in the dropdown. This is how the drop down menu looks: 401K information Employee Notes Credit Card Information Rehire information Veteran information 401K information Employee Notes Credit Card Information Rehire information Veteran information 401K information Employee Notes Credit Card Information Rehire information Veteran information 401K information Employee Notes Credit Card Information Rehire information Veteran information 401K window opens fine. When you select Employee Notes, it opens the Credit Card information window, Credit Card selection opens the rehire info window. The other windows do not open.
Answers
Best Answer
Nicole answered 7 years ago
Does the item appear in the list 4 times when you first log into GP? There is a known issue where they list gets duplicated each time you use the switch company option, so you will see it grow and grow if you switch companies. Once you re-launch GP, it should be back to 1. If it is showing 4 to start, it is probably something in the tables that is stranded to put it on the menu so many times. This would be something that the support team would need to help look into. You can contact them at support@eonesolutions.com. Nicole

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