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CRM_ITEMS_RT Map question

Sue asked 4 years ago
I have this map working fine on update but I also want to use it to insert new products into CRM when created in GP.  The user guide manual CRM Templates says to only set this map to update – what is the reason for this and how do I achieve Insert?
Patrick Roth Staff answered 4 years ago
1. what is the reason for this
Can’t make an example of everything.  Whomever created it felt like they wanted to do an ‘update only’ map I would assume.
2. and how do I achieve Insert?
Go into the Realtime Data source for that object and open it.  Under Linked Maps, choose what you want that data source to do – Create/Update/Delete as you wish and Process to activate those events.

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