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CRM Orders to GP SOP Invoices with credits

Matthew asked 4 years ago
When sending CRM Orders to GP SOP Invoices that include line items that are discounts the Totals are off between systems. It seems GP is rounding differently than CRM and the line item that is a credit is being discounted when a Order Discount is applied as a Percentage or a Dollar amount. The Real-Time CRM to GP Orders Map is being used and it seems to be placing order discounts as Trade Discounts on the order but also Markdowns on the line items. We should not be discounting a credit line item and I can’t find a way to prevent this.

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