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Could Not Save Record

Sherry asked 8 years ago

I am working on an SOP Transactions map., I've been in and out of it, made changes to it, run it, etc. a million times over the past three days. Now suddenly no matter what I do, I get "Could not save record" error message if I try to save it or run it. Even if I just open it and cllick Save, I get that message – doing nothing in between. I tried duplicating it and working with the copy – same issue. WHAT CAUSES THIS MESSAGE AND HOW DO I RESOLVE IT? I am dead in the water. I can't do anything with this map at all now.

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lorren answered 8 years ago

Sherry,

Unfortunately when a map is in this state there isn't much that can be done other than recreating the map.

We are unsure of the steps that cause a map to get into this state. The only time i've been able to recreate it is if I delete a node mapping and make additional changes or have made changes to a map and then delete one of the nodes. If I save it at this point it will give me this error.

Lorren

Jenn replied 8 years ago

I had this very same issue, exactly as Lorren said the issue was caused from deleting a node and making changes. So what I did was 1. Accepted I could not save it and reopened the Map. 2 – Deleted the node then saved 3 – continues making additional changes and saving often. I was able to avoid this tedious loop.

Bridget replied 8 years ago

I had the same thing happen when I changed the source view to exclude some fields that were not pertinent to the import. Once I reincluded the fields in the view, the map opened, ran, and saved sucessfully again.

Mariano Gomez replied 8 years ago

Exactly the same problem here. It seems if you delete a node within the map and try to recreate it, you will not be able to save the entire map. This is way too frustrating and should be something you guys fix ASAP.

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Chris answered 8 years ago

The dev team has made some large changes to the map setup window to hopefully prevent this from happening any longer. The changes should be included in the next buid (SC 2014).

If you guys run into it on the new version let us know since we definitely want to get rid of this issue since its frustrating to lose any work just by modifying some parts of your map.

H

Don replied 6 years ago

I upgrade from Smartconnect 2013 to 2015. It went through system maintenance fine. I add GP add on too and when I go to run any map it says “cannot save record”. HELP!!!!

Ryan replied 6 years ago

Hi Don, did you ever get this resolved? I went from SC 2014 to 2015 and am experiencing the same issue.

Joe Powers replied 6 years ago

Same here, had to revert back to SC2014

Jeanenne Turpin replied 5 years ago

I am having the same issue after upgrading from 2014 to 2015.

Manny replied 3 years ago

I’m having the same issue! We are on SmartConnect 2018….

Erik replied 2 years ago

5 years later, same issue. SmartConnect has so much potential but it is the touchiest piece of software I’ve ever had the un-pleasure of using. Re-name it BreakConnect!

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Patricia answered 5 years ago

I had this happen on creating PO receivers. The solution was to create the Receipt, Save and then create the Add Line Item.

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