Skip to content
+1-888-319-3663

COMMUNITY FORUM

Could not find installable ISAM

Alyson Van Alstyne asked 7 years ago
On a terminal server where all other users can run maps, one user is now receiving errors when opening any map. Could not find installable ISAM. Unable to open registry key ‘Temporary (volatile) Jet DSN for Process 0x2bc4 Thread 0x2b5c DBC 0xf298fbc Text’. All other users on that terminal server can run maps successfully, and this user was able to run the maps before. There were no reported changes to either the server, her rights or the maps. We recreated the TS profile but she is still getting that error.
Answers
Best Answer
Lorren answered 7 years ago
Alyson,

This KB article explains what to update to fix the issue.  Basically the issue is the user doesn't have rights to the source folder.

http://www.eonesolutions.com/help-article/kba-01237-f9g7h2/

Lorren

If you would like to submit an answer or comment, please sign in to the eOne portal.