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Bidirectional Sync

SBS Group asked 7 years ago
I was told by a rather experienced SmartConnect consultant that it is not possible to keep both sides of an integration in sync – that doing so would cause an infinite loop.  Is this accurate?  We are needing to keep CRM Accounts and GP Customers ‘in sync’.
Lorren Zemke answered 7 years ago
Depending on how the maps are created it certainly can happen, however, we have a blog article that explains exactly how to create a GP/CRM bi-directional integration that would not create an infinite loop.

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