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What is Virtual Integration?

More companies than ever are incorporating software apps and SaaS (software as a service) products into their employees’ workdays. The aim of these products is to help productivity, communication, and organization, but it hasn’t necessarily bridged the data access gap. Businesses need to seriously consider rectifying the vast amount of time employees spend pursuing information…

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Historical Data: How Much is it Costing You?

Data migrations. They are usually costly, time-consuming, and frustrating, especially when it comes to sorting through years of data and retaining access to the data you still need. Although data migrations may be stressful, they are necessary. You still need relevant data and quick access to it, even if you are moving on from your…

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Overcoming the Top Challenges of Zendesk Integration

Zendesk is a highly regarded helpdesk platform that offers a wide range of features to streamline customer support operations for businesses.  When it’s integrated well with other core customer and business systems, companies benefit from cost savings, better data between apps, and scaling on processes that may have previously been manual or caused expensive mistakes.However,…

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Integrations Have Gone Virtual

As of 2020, The average mid-market enterprise runs over 100 SAAS apps across finance, customer support, sales, and IT operations.  The average employee at a mid-market company uses 14 apps to do their job.  Sound familiar?Increased usage of SAAS apps brings efficiencies. However, considering the whirlwind of 2020, with the impacts of COVID-19 including higher employee and…

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