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Conversational CRM + Real-time Data Integration

Conversational CRM and data integration are closely related concepts that are essential for businesses looking to provide personalized and efficient customer experiences.You may have heard the (buzz) word “Conversational CRM.” Conversational CRM refers to using conversational technologies like chatbots, messaging apps, and voice assistants to interact with customers and provide support or information. Conversational CRM…

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Introducing Dynamics 365 Field Service Integration Templates

We’re pleased to introduce integration templates for Microsoft Dynamics 365 Field Service – Dynamics GP using SmartConnect.  Here is what you need to know: About the Microsoft Dynamics 365 Field Service- Dynamics GP Integration using SmartConnect By popular request, eOne Solutions has published integration templates (starting points) to integrate Microsoft Dynamics 365 Field Service with Dynamics…

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