Posts by Rob Flannigan
Zendesk and Dynamics 365: Sales and Support – You Can’t Have One Without the Other!
A Zendesk agent that does not have access to critical Dynamics 365 data cannot provide the best service. Limiting how well your support team can do their job is dumb. Good news is, you are smart, and going to fix that.There are two ways to give your Zendesk agents access to the right data. You…
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Magento 2 Integrations, Simplified
There are more than 250,000 active Magento stores and an additional 11,000 Magento 2 stores, making Magento an eCommerce market share leader. Magento 2 offers increased performance and functionality over Magento 1 and it’s expected that many customers will create a migration plan. Support for Magento 1 ending June 2020 may help to push this…
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WooCommerce Integrations, Simplified
A quick Google search will tell you there are over 600,000 active WooCommerce stores around the world, accounting for roughly 28% market share. WooCommerce is an open-source eCommerce platform built on WordPress, which powers over 450 million web sites, making WooCommerce an obvious adoption for many merchants.Online merchants choose WooCommerce for many reasons, including affordability…
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Shopify Integrations, Simplified
There are over 500,000 active Shopify stores around the world, helping to build online sales for businesses of all sizes, offering everything from a T-shirt to Tesla accessories. That’s right, the Tesla Shop is powered by Shopify.One of the many reasons online merchants choose Shopify is the simplicity and ease in getting started. Someone who…
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Meet eOne at Zendesk Relate!
eOne is excited to be attending Zendesk Relate in Miami Beach on March 3rd – 5th! With a plethora of Zendesk partners and end-users along with a full lineup of speakers, we look forward to meeting new people to learn about their challenges, successes, and vision regarding the customer experience.We will not have a booth…
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