SmartPost Help Privacy Statement
eOne Solutions Pty. Ltd. (eOne) is committed to protecting your privacy. This privacy statement explains data collection and use practices of the SmartPost Online Help (the “Help”); it does not apply to other online or offline eOne Solutions sites, products or services. By accessing the Help, you are consenting to the information collection and use practices described in this privacy statement.
Collecting your personal information
SmartPost Help includes a feature to allow you to submit feedback on the Help. Use of this feature is optional. When you use this feature, you send eOne an e-mail message that includes your e-mail address, identification of a specific topic in the Help, an overall rating of your satisfaction with the topic, and any comments you choose to share with us.
After you submit feedback, we may contact you at the provided e-mail address to confirm receipt of your feedback message, or in some cases, to obtain further information about the feedback you provided. Your response to any follow-up messages is optional.
Use of your personal information
eOne collects feedback information to ascertain the accuracy and usefulness of the Help, and to decide how best to improve the Help in future releases.
eOne may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on eOne Solutions or the Help; (b) protect and defend the rights or property of eOne and our family of products; or (c) act in urgent circumstances to protect the personal safety of eOne employees or agents, users of eOne products or services, or members of the public.
Personal information collected on the Help may be stored and processed in the United States or any other country in which eOne or its affiliates, subsidiaries or agents maintain facilities, and by using the Help, you consent to any such transfer of information outside of your country. eOne abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
Control of your personal information
Except as otherwise described in this statement, personal information you provide on the Help will not be shared outside of eOne and its controlled subsidiaries and affiliates without your permission.
Please be aware that this privacy statement and any choices you make using the Help will not necessarily apply to personal information you may have provided to eOne in the context of other, separately operated, eOne products or services.
eOne welcomes your comments regarding this privacy statement. If you believe that eOne has not adhered to this privacy statement, please contact us by e-mail at email@example.com (with the subject line SmartPost Help Privacy) or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.
eOne Solutions Documentation
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