In order for users to be able to access Salesforce via the Salesforce web services they must be enabled for remote access in Salesforce.
To enable remote user access with Salesforce:
|1.||Log into the Salesforce web console.|
|2.||Select the drop-down next to your name and then select setup.|
|3.||In the left menu under the heading Personal Setup expand the menu item My Personal Information|
|4.||Select the Reset My Security Token option.|
|5.||Select the Reset Security Token button.|
|6.||A security token will then be emailed to your user email, this token must be retained for entry into SmartConnect.|