If the destination for a CRM map is a different server from the default server a new connection may be added to the map.
To define a new CRM server:
| 1. | Open Map >> Open, or select the Maps Quick Link and double click on the map to be edited. |
| 2. | If creating a new map enter the map id, description, data source, key field and CRM destination information. |
| 3. | Select the  CRM Servers button to open the server window. |
| 4. | Enter the name of the CRM server and port. Note: do not enter the http/https part of the path. |
| 5. | If a single user is to be used to connect SmartConnect and CRM check the User the following credentials when using CRM checkbox. |
| a. | Enter the username to be used to connect to CRM. |
| b. | Enter the password to be used to connect to CRM. |
| c. | Enter the AD domain of the user to be used to connect to CRM. |
| d. | Enter the authentication type required to connect to CRM. |
| e. | Select the Refresh button to retrieve the list of CRM organizations. |
| 6. | Select the organization to be used for this map. |
| 7. | Select OK to save the connection details. |
