HELP ARTICLES

Zendesk Dynamics 365 Sales Connector

  Friday, July 14, 2017   /     Chris Hanson   /     0 Comments
Overview … [Read More]

Demo 2 win with the eOne Sandbox – Q2 2017 Update

  Thursday, June 15, 2017   /     Katie Soderberg   /     0 Comments
There is no more critical way to make or break a sale than during the demo.  At eOne, we understand how important this is and that timing, showing a compelling scenario, and having a reliable, comprehensive environment is everything.  … [Read More]

Introducing Zendesk Integration using SmartConnect

  Wednesday, August 10, 2016   /     Katie Soderberg   /     0 Comments
We're pleased to introduce Zendesk Integration using SmartConnect.  Here is what you need to know:About the Zendesk Integration available with SmartConnect The Zendesk Integration in SmartConnect allows you to generate new data when you integrate Zendesk with all the systems, API's and files… [Read More]

Configuring the Dynamics CRM – Zendesk Templates

  Monday, August 8, 2016   /     Nicole Albertson   /     0 Comments
  CRM, Zendesk
This document will walk through the required steps to enable and configure the Zendesk service provider as part of the REST connector. After the service provider is setup then the map templates can be imported and configured as well. … [Read More]

Tech Tuesday: Connecting SmartConnect to Zendesk Using Basic Authentication

  Tuesday, June 14, 2016   /     Jared Dux   /     0 Comments
With the latest release of SmartConnect you now have the option to connect to many different web services. This example is going to walk through setting up Zendesk in SmartConnect. The following will need to be in place: … [Read More]

Zendesk Dynamics CRM Connector

  Monday, October 12, 2015   /     Chris Hanson   /     0 Comments
Overview … [Read More]

Zendesk Transitions CRM Integration to SmartConnect

  Friday, August 21, 2015   /     Nick Waverek   /     3 Comments
  Zendesk
Over the past few months, we have been working closely on a special project with Zendesk. The mission:  Architect, Develop, and Deliver an updated Integration between the Zendesk platform and Microsoft Dynamics CRM. About 5 years ago, Zendesk saw the momentum that Dynamics CRM was accruing and… [Read More]

Press Release: eOne Solutions announces strategic partnership with Zendesk

  Friday, August 21, 2015   /     Nick Waverek   /     4 Comments
eOne Solutions announces strategic partnership with Zendesk, further enhances integration between online customer service platform, Microsoft Dynamics CRM.FARGO — August 21, 2015 —The companies will be working closely to leverage the SmartConnect Integration platform -- simplifying the… [Read More]
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