HELP ARTICLES

Help Articles

  Thursday, December 8, 2011   /     Kevin
Opening an Excel template provided from eOne. A message box saying that "Excel found unreadable content in '<ExcelFileName>.xlsm'. Do you want to recover the contents of this workbook? If you trust the source of this workbook, click Yes. After clicking yes, one of the following error… [Read More]
  Tuesday, June 14, 2016   /     Nicole Albertson
The Manufacturing Serial Trace SmartList Builder setup is built to give you a list of the serial lot information for orders in the Manufacturing series.  The setups for Excel Report Builder and Navigation List Builder are duplicates of the SmartList Builder setup.ID: MFG_SERIALName:… [Read More]
  Thursday, December 8, 2011   /     Kevin
When running a SmartConnect map, you receive an error for each document that says "The server process could not be started because the configured identity is incorrect. Check the username and password.This means that the eConnect username and password is incorrect, or that the password has expired. … [Read More]
  Friday, January 26, 2018   /     Nicole Albertson
This error may be caused by the Transport Layer Security  (TLS) version 1.2  being the only enabled version on the SmartConnect Server.  TLS 1.2 support for Microsoft SQL Server If you are using TLS 1.2 on your server that runs SmartConnect with TLS 1.0 and 1.1 turned off, the OLEDB Connection… [Read More]
  Tuesday, April 18, 2017   /     Lorren Zemke
This article will discuss how to upload and download files to an SFTP with SmartConnect 20.16 or newer using the WinSCP API. … [Read More]
  Friday, November 15, 2013   /     David Youngquist
You cannot update from SmartConnect 10.0.0.51 to 2014.  You need to update to either SmartConnect 2010, 2011, or 2012 first.The steps to update to 2014 would be as follows. 1. Run the system maintenance on your 10.0.0051 version of SmartConnect (Tools – SmartConnect – System Maintenance).… [Read More]
  Wednesday, January 22, 2014   /     David Youngquist
Using an Excel data source, and receiving an error that says "Connection could not be validated".  When clicking on Details, the message says "ERROR [IM002][Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified"This is caused by not having 32 Bit Excel/Office… [Read More]
  Thursday, December 8, 2011   /     David Youngquist
When running a SmartConnect map, getting an error that says "The source was not found, but some or all event logs could not be searched.  To create the source, you need permission to real all event logs and to make sure that the new source name is unique.  Inaccessible logs: Security" There are… [Read More]
  Tuesday, December 17, 2013   /     David Youngquist
When running a SmartConnect map, getting an error that says "The source was not found, but some or all event logs could not be searched.  To create the source, you need permission to real all event logs and to make sure that the new source name is unique.  Inaccessible logs: Security"This message… [Read More]
  Thursday, December 8, 2011   /     David Youngquist
Receiving an error that says 'There was no endpoint listening at net.pipe://localhost/Microsoft/Dynamics/GP/eConnect/EntityOperations that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.'There are several… [Read More]
  Friday, August 23, 2019   /     Patrick Roth
I'm using the WinSCP application to connect to my SFTP server.I can connect and upload/download files successfully when using the WinSCP application included in the download, but when I try to connect via SmartConnect scripting per this blog article, it fails with the… [Read More]
  Friday, July 12, 2019   /     Ethan Sorenson
When importing a Sales Invoice or Sales Order to Business Central and receive the below error message.Type must be equal to 'Inventory' in Item: No.=XXXX. Current value is 'Service'.CauseThe line item has been setup as a Service type Item. This can be verified by checking the Item Card for the field… [Read More]
  Tuesday, July 9, 2019   /     David Youngquist
Attempting to start the "eOne SmartConnect Service" in Windows and receiving an error that says, "Error 1068: The dependency or group failed to start."Make sure that the user you have configured to start the "eOne SmartConnect Service" is an administrator in SmartConnect.  Also make sure that the… [Read More]
  Wednesday, June 12, 2019   /     Devon Binstock
One question that can come up in SmartConnect is, "How can we delete source files that have been moved into a folder, such as an archive folder"? … [Read More]
  Monday, June 10, 2019   /     Ethan Sorenson
If you are importing a Sales Transaction using the Business Central web services and receive this error, then a workaround will be required to import the record.The Sales Header does not exist. Identification fields and values: Document Type=’Quote’No.=’’ CauseThe cause for the error is… [Read More]
  Tuesday, June 4, 2019   /     Devon Binstock
One question that often comes up in SmartConnect is, "How do I exclude certain rows from my data source?" … [Read More]
  Thursday, May 30, 2019   /     Devon Binstock
Why does my map run show more records being processed than exist in the data source? … [Read More]
  Wednesday, April 10, 2019   /     Lorren Zemke
Using a Zip file as a SmartConnect Source … [Read More]
  Tuesday, March 5, 2019   /     Nicole Albertson
The RM Apply Detail SmartList Builder setup is designed to return the Receivables Apply Details for Microsoft Dynamics GP.  It will return the apply details for all posted RM transactions.  The script that is used in it is courtesy of Victoria Yudin via VictoriaYudin.com with only minor changes to… [Read More]
  Monday, February 25, 2019   /     Patrick Roth
The user is running a SmartConnect integration to Dynamics GP.On one machine, the integration fails with the error:Connection Timeout Expired.  The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement.  This could be because the pre-login handshake failed or… [Read More]

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