HELP ARTICLES

Help Articles

  Tuesday, June 14, 2016   /     Nicole Albertson
The Manufacturing Serial Trace SmartList Builder setup is built to give you a list of the serial lot information for orders in the Manufacturing series.  The setups for Excel Report Builder and Navigation List Builder are duplicates of the SmartList Builder setup.ID: MFG_SERIALName:… [Read More]
  Thursday, December 8, 2011   /     Kevin
Opening an Excel template provided from eOne. A message box saying that "Excel found unreadable content in '<ExcelFileName>.xlsm'. Do you want to recover the contents of this workbook? If you trust the source of this workbook, click Yes. After clicking yes, one of the following error… [Read More]
  Thursday, December 8, 2011   /     David Youngquist
Trying to run a SmartConnect map from a machine and getting the error "There was no endpoint listening at net.pipe://localhost/Microsoft/Dynamics/GP.eConnect/EntityOperations that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present,… [Read More]
  Thursday, December 8, 2011   /     Kevin
When running a SmartConnect map, you receive an error for each document that says "The server process could not be started because the configured identity is incorrect. Check the username and password.This means that the eConnect username and password is incorrect, or that the password has expired. … [Read More]
  Friday, November 15, 2013   /     David Youngquist
You cannot update from SmartConnect 10.0.0.51 to 2014.  You need to update to either SmartConnect 2010, 2011, or 2012 first.The steps to update to 2014 would be as follows. 1. Run the system maintenance on your 10.0.0051 version of SmartConnect (Tools – SmartConnect – System Maintenance).… [Read More]
  Wednesday, January 22, 2014   /     David Youngquist
Using an Excel data source, and receiving an error that says "Connection could not be validated".  When clicking on Details, the message says "ERROR [IM002][Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified"This can be caused by 1 of two things.1. The… [Read More]
  Monday, October 12, 2015   /     Chris Hanson
Overview … [Read More]
  Friday, July 14, 2017   /     Chris Hanson
Overview … [Read More]
  Thursday, December 8, 2011   /     David Youngquist
Receiving an error that says 'There was no endpoint listening at net.pipe://localhost/Microsoft/Dynamics/GP/eConnect/EntityOperations that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.'There are probably… [Read More]
  Tuesday, December 17, 2013   /     David Youngquist
When running a SmartConnect map, getting an error that says "The source was not found, but some or all event logs could not be searched.  To create the source, you need permission to real all event logs and to make sure that the new source name is unique.  Inaccessible logs: Security"This message… [Read More]
  Wednesday, January 17, 2018   /     Ethan Sorenson
The full error message is:Metadata contains a reference that cannot be resolved: ‘https://yourinstance.api.crm.dynamics.com/XRMServices/2011/Organization.svc?wsdl&sdkversion=9’Microsoft changed CRM to use TLS 1.2 starting with the release of version 9. SmartConnect has been updated to use… [Read More]
  Friday, January 5, 2018   /     Nicole Albertson
The GL Trial Balance Summary by Year SmartList Builder setup is designed to return the Beginning Balance, Yearly Net Change, and Ending Balance for each account for each History and Open year.  This is data similar to the General Ledger Summary Trial Balance that can be printed in Microsoft… [Read More]
  Friday, January 5, 2018   /     Nicole Albertson
The GL Trial Balance Summary by Period SmartList Builder setup is designed to return the Beginning Balance, Monthly Net Change, and Ending Balance for each account for each History and Open year.  This is data similar to the General Ledger Summary Trial Balance that can be printed in Microsoft… [Read More]
  Wednesday, January 3, 2018   /     Ethan Sorenson
There are two methods available when moving the SmartConnect to a new server. The best option is to export all your maps, objects, and variables through the SmartConnect user interface and import them into a brand new SmartConnect install on the new server. The other option, is to back up your… [Read More]
  Wednesday, December 20, 2017   /     Ethan Sorenson
If you are connecting to a sandbox environment of CRM you can’t use an IP in the web address. You need to have a named server that is resolvable via DNS resolution.  Don’t use:http://216.3.128.12:5557/SmartConnect.svc/Use:http://eone.com:5557/SmartConnect.svc/Here is a link to Microsoft’s… [Read More]
  Wednesday, December 20, 2017   /     Ethan Sorenson
SmartConnect has an update existing option, but not an update only option, but this doesn’t mean it is impossible to update only. SmartConnect has a Multi Data source type under Bulk Data Load. Multi Data allows you to join queries from different data sources and combine them into a virtual… [Read More]
  Thursday, November 16, 2017   /     David Youngquist
I would like to use my Office 365 email account to send emails from SmartConnect, is it possible to configure this? Yes you can configure SmartConnect to work with Office 365 email accounts.  First open SmartConnect and go to the Setup tab, click on the Setup button, and then select the E-mail… [Read More]
  Wednesday, November 15, 2017   /     David Youngquist
Attempting to install the Excel Add-In, and the installation completes without errors.  However when opening Excel, the Add-In does not appear.  Going to the Excel Add-Ins and attempting to enable it also does not show the Add-In as being available.  Ensure you are installing the correct 32 bit… [Read More]
  Thursday, November 2, 2017   /     Lorren Zemke
How do I remove the SmartConnect Dynamics GP Add-In from the Dynamics GP client?… [Read More]
  Thursday, October 26, 2017   /     Lorren Zemke
We just installed the SmartConnect Dynamics GP Add-In and when we launch Dynamics GP, after clicking 'yes' on the message "New code must be included…", we receive the Dexterity Runtime error "Privilege Error" followed by "Unable to include new code". … [Read More]

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