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Smartconnect RunNumber in Process Errors does not match the actual run number
Alyson Van Alstyne asked August 26, 2015 at 8:38am
During test upgrade, RunNumber and Process errors matched, but after live upgrade, the RunNumber for the map doesn’t match…Map actual run  is 2, the process error window shows run 4, so there is no data to fix in process errors.
This is for existing and new maps….
 


1 Answer

Staff 6 days ago
This is a known issue that we’ve seen in SmartConnect a few times.  We’ve been unable to repro this on demand in-house so it is likely an issue with inconsistent data somehow in the SC database and/or a bug.
We are working with the customer on this case current and with development on the issue.
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